Frequently Asked Questions

Everything you need to know about your JUNI experience.

What is JUNI's shipping policy?

We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.

How do I process a return or exchange?

If you are not satisfied with your purchase, you can return or exchange items within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached.

Which payment methods do you accept?

JUNI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay in select regions.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric elasticity mentioned in the description.

Where are JUNI clothes manufactured?

We pride ourselves on ethical production. Our collections are manufactured in certified factories that prioritize fair wages, safe working conditions, and sustainable sourcing of materials.

Can I track my order in real-time?

Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly on our website.